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FAQs

1. Do I need to wash my clothes and utensils after any pest control service or treatment?
Yes, if your clothes and utensils are not kept in sealed bags or boxes, you must wash them.

Ideally, you should stay outside at least 6-8 hours. Hours may vary depending on the types of treatments or chemicals at your home. Please feel free to ask our expert pest control technician(s).

You should wait at least 3 days before cleaning and mopping.

Yes. You should wait at least 24 hours for effective results.

You may take the following measures to prepare for an upcoming pest control appointment.

  • Make arrangements to stay outside for 6-8 hours.
  • Keep your food items and utensils in sealed bags or boxes
  • Clean affected areas before a pest control technician arrives, since you cannot clean treated areas immediately after the pest control services
  • Clear out and free up infested cabinets, almirahs, wardrobe, beds, tables, chairs, racks, and bookshelves. Push them away (make distance) from the wall and baseboard.

We do not have any hidden charges, and we do not have bad intention to upsale. Once you call us, we will come to your place for a free inspection, and we will discuss the best course of action to get rid of your current infestation.

Yes, we provide both indoor & outdoor pest control services.

Yes, but you must follow the provided directions by our technician(s).

Yes, we provide guaranteed pest control solutions and services. If we do not get rid of pest control services within the 2 months from the 1st treatment, we will provide a second service without any cost.

Yes, we have different service frequencies to tailor clients’ needs. We provide one-time, same-day, emergency, weekly, monthly, semi-annual services.

Yes, we are just one call away from booking a free inspection today. We not only provide free inspection, but we also love to discuss all possible solutions to tailor to your needs and help you choose the best solution for your pest control situation.

No, you cannot stay inside during the pest control treatment. We will inform you when we complete our services. You must stay outside at least 6- 8 hours.

We provide pest control services for rodents/rats/mice, cockroaches, bedbugs, ants, flies, bees, hornets, spiders, creepy crawlers, and other common household and commercial pests.

Yes, we provide emergency and same-day services. For emergency services, wait time is usually 45 minutes or less.

Identify & Assess the Problem (Toronto)

Scratching at night, droppings (rice‑sized for mice; olive‑shaped for rats), gnaw marks, grease rubs, burrows outdoors, and shredded nesting material are common signs. Urban density gives rodents ample food and shelter in Toronto, so act early—seal entry points, store food airtight, and set monitoring traps. If evidence persists after DIY steps, book a professional inspection to prevent a “small issue” becoming a colony.

Rodents (mice/rats) surge as temperatures drop; wasps can remain active into fall; and “overwintering” insects (cluster flies, Asian lady beetles) look for wall voids and attics. Prioritize sealing gaps around utilities, add door sweeps, repair screens and vent covers, and reduce outdoor food/water sources. If you rent, keep records and notify your landlord quickly to coordinate multi‑unit action.

Bed bug bites can look like clusters or lines, but diagnosis by bites alone is unreliable. Check mattress seams and headboards for live bugs, shed skins, and pepper‑like fecal spots. In multi‑unit buildings, coordinate inspections through management to prevent spread. If confirmed, follow professional prep instructions closely for best results.

German cockroaches are small (1.1–1.6 cm), tan with two dark head stripes; often found in kitchens and bathrooms. Look for droppings like coffee grounds and a musty odour. Roaches hide in tight, warm, moist spaces; confirm with glue monitors near appliances and plumbing. Avoid sprays that scatter; targeted baits and IGRs work better.

Call a pro when you see repeating activity after 1–2 weeks of traps/baits, when pests pose health risks (cockroaches/asthma triggers, rodents), or in multi‑unit buildings where coordinated IPM is needed. Licensed technicians follow label laws, deploy targeted chemistry, and close structural gaps you might miss—shortening the time to full resolution.

Evidence of pests, entry points, sanitation gaps, and record‑keeping. Toronto requires premises be protected against entry and free of conditions that harbour pests. Keep a contract with a licensed operator, a device map, service reports, and corrective‑action logs for at least 12 months.

Droppings narrow suspects (mouse vs. rat vs. roach), but combine with location, damage, rub marks, and monitoring catches to be certain. A short inspection with glue monitors and an exterior walkthrough usually confirms species and entry routes—critical for selecting the right control strategy.

Prevention & Integrated Pest Management (IPM)

IPM combines sanitation, structural exclusion, monitoring, and least‑risk treatments. In high‑density cities like Toronto, IPM reduces re‑infestations by fixing root causes—food, water, shelter—rather than chasing pests with broad sprays. It aligns with Health Canada’s risk‑management principles.

Install door sweeps, screen vents, seal 6+ mm gaps, cap chimneys, trim vegetation, secure garbage/compost, fix leaks, store food airtight, clean under/behind appliances, and deploy perimeter monitors. These deny rodents and insects the fall shelter they seek across the GTA.

Yes—Toronto’s Property Standards require properties be kept free of pests and of conditions that encourage infestations. In multi‑unit buildings, proactive inspections, sealing, and coordinated treatments are expected; keep logs and respond rapidly to tenant reports.

As monitors, they help locate hotspots and confirm species but don’t solve causes. Place inside tamper‑resistant stations away from kids and pets; combine with sealing and sanitation. For larger issues, escalate to professional baiting, IGRs, or exclusion work.

Maintain on‑site pest records for at least 12 months—service reports, device maps, sightings, and corrective actions. Inspectors expect premises to be protected against entry and free of harbourage conditions; consistent documentation shows due diligence.

Milder winters can extend rodent foraging and breeding, increasing building pressure. Tight exclusion, outdoor waste control, and moisture management become even more important across Toronto neighbourhoods.

Treatment Methods & Safety

In Canada, all pest control products are registered and re‑evaluated by Health Canada’s PMRA. Professionals follow label directions for placement and restricted‑entry intervals and prefer least‑risk tools like baits in tamper‑resistant stations. Ask for the product name and label details after service.

Labels specify PPE, ventilation, minimum wait times, and allowed locations. After treatment, request the product names and consult the PMRA Label Search for re‑entry rules. When in doubt, extend ventilation and keep children and pets away from treated zones.

Both can work; many providers blend methods—targeted heat for belongings/rooms plus residuals in cracks and crevices for hatchlings. Success depends on prep, access, and follow‑up inspections across adjacent suites in multi‑unit buildings.

Yes—some options (desiccant dusts, insect growth regulators, certain biologicals) have favourable safety profiles when used as labeled. Efficacy still hinges on IPM: sanitation, exclusion, and monitoring to prevent re‑infestation.

Commercial‑class rodenticides carry strict label restrictions to reduce non‑target exposure. Pros use tamper‑resistant stations and specific placements, and they pair baiting with exclusion and sanitation to solve the root cause.

Law, Responsibilities & Municipal Processes (Toronto)

Under Municipal Code Chapter 629, all properties must be kept free of pests and conditions that encourage infestations. Landlords manage building‑wide prevention and treatment; tenants must maintain cleanliness, report issues promptly, and allow access for service. Keep dated records of reports and responses.

Call 311 or use online service channels. Toronto Public Health provides bed bug resources; City pages outline rodent education and support. Report serious maintenance issues to Municipal Licensing & Standards.

Demonstrate protection against entry, absence of harbourage, and complete records—device map, service reports, sightings, and corrective actions for at least 12 months. A third‑party service log helps show due diligence.

Adopted in 2025, the plan reduces access to food, water, and shelter through better waste practices and community coordination. It complements private pest control by tackling city‑level drivers of infestations.